Local Government Solutions

Empower Digital Citizens

 

A successful information governance strategy accelerates decision-making, increases transparency and eliminates unnecessary compliance risks. It’s a way to foster organizational agility, and it’s most effective when there’s a nimble technology backbone in place.

 

When government organizations adopt Laserfiche as part of their information governance strategy, they gain a way to balance enterprise control with departmental flexibility. Laserfiche provides a standard for managing content and streamlining business processes across the enterprise and brings benefits to departments as diverse as human services, building inspections, tax, courts and more.

Public Access 

Shared Services

A\P - Finance

 

 

 

FOIA

Public Access

Increase Public Access to Information with Dynamic Web Portals

As the demand for government transparency grows, you need an efficient, cost-effective solution for making information available to citizens. Laserfiche offers an easy-to-navigate Web portal that makes documents available to the public—while still keeping your core Laserfiche repository secure.

 

Provide an easy-to-navigate, easy-to-use public Web portal that supports standard Web browsers and can be viewed from a variety of mobile devices.

 

Encourage document discovery for Web searchers—documents in your WebLink portal can be located from Web search engines the same way as other pages on the Internet.

 

Deliver improved access to public records while conserving time and resources.

 

Shared Services

  • Share information and cost savings with every member agency

  • Ensure smaller agencies don’t get left behind in the digital transformation

 

A\P - Finance

Every organization has invoices that need to be paid.  Laserfiche speeds and simplifies the capture, processing, review and approval of A/P documentation. Benefits include reduced processing time, more timely payments, streamlined reporting and more.

  • Comprehensive capture. Capture information from a wide variety of media (paper, e-forms, electronic documents, etc.) and applications.

  • Batch processing. Automatically extract data from a large number of invoices, eliminating the need for manual indexing, sorting and filing.

  • Instant search. Instantly locate any invoice using multiple search options.

  • Intelligent routing and notification. Automatically send invoices to A/P clerks and approvers, alerting them to new tasks with automatic e-mails.

  • Comprehensive audit trails. Monitor and record all of the activities that occur during A/P processing using Laserfiche Audit Trail.

  • Easy integration with existing applications. Image-enable your ERP or accounting system so that invoice data is available in these applications with the click of a button.

  • Utilize Laserfiche Forms to allow employees the ability to submit receipts and expense reports, accelerating the reimbursement process

 

FOIA Requests

Unfortunately, it’s not uncommon for government agencies to experience lag time in responding to Freedom of Information Act (FOIA) requests. Without an efficient records management strategy in place, responding to a request can involve a trip to the records room to find the appropriate storage box, locate and photocopy the requested documents, and mail the photocopies to citizens.

Paper based FOIA processes costs agencies time and money.  However, digital automation benefits both agencies and citizens.  Utilizing electronic forms gives the public around the clock access to the FOIA request Form through the agency's website, eliminating the need to travel to City Hall.  Requests can be quickly routed to the proper agency and the requester is immediately notified that their request has been received and is being processed.  Since requests are permanently archived in Laserfiche, the City can track what requests the public makes frequently and can make that information available to the public via the Laserfiche Public Portal.  

 
 

Human Resources

 HR departments are often burdened by extensive paper files and inefficient work processes, which leave staff struggling to complete tasks in a timely manner. With Laserfiche, authorized users can instantly retrieve employee files such as contracts, general new hire documents, Certifications as well as secured Confidential records like evaluations, drug screens, I-9s, I-9 Proof and background checks. 

  • Capture, secure and centralize all applicant information—including resumes, applications, credentials and e-mails—in Laserfiche to quickly identify the best candidates.

  • Meet HIPAA requirements by segregating and securing employee health records.

  • Eliminate the need to manually search personnel files improving staff productivity.

  • Easily integrate with your Employee Information System such as Munis for quick document searches.  

  • Utilize digital forms to automate employee on boarding process collecting all of your required information and documents with reporting to know where employees are within the process and what information is currently missing.